Privacy Policy

We collect various types of information to provide and improve our financial services. This includes information you provide directly, information collected automatically through your use of our platform, and information from third-party sources where legally permitted.

Your information serves multiple purposes within our financial platform. We use this data to provide personalized financial services, ensure regulatory compliance, and maintain the security of your accounts.

• Processing financial transactions and maintaining accurate account records
• Verifying your identity and preventing fraudulent activities
• Providing customer support and responding to your inquiries
• Complying with Canadian financial regulations and reporting requirements
• Improving our services through analysis of usage patterns and feedback
• Sending important account notifications and security alerts
• Offering relevant financial products and educational resources
• Conducting risk assessments and credit evaluations when applicable

We process your information based on various legal grounds, including contractual necessity, regulatory compliance, legitimate business interests, and your explicit consent where required.

We share your information only in specific circumstances and with trusted partners who help us provide our services. We never sell your personal information to third parties for their marketing purposes.

Information may be shared with:

• Financial institutions and payment processors to facilitate transactions
• Credit bureaus and verification services for identity confirmation
• Professional service providers including auditors, lawyers, and consultants
• Technology vendors who help maintain our platform infrastructure
• Regulatory authorities when required by Canadian financial laws
• Law enforcement agencies when legally compelled or to prevent fraud

All third parties we work with are required to maintain strict confidentiality and use your information solely for the purposes we specify. We ensure appropriate contractual protections are in place before sharing any data.

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have significant rights regarding your personal information.

To exercise any of these rights, contact our Privacy Officer using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your information.

We employ comprehensive security measures to protect your personal and financial information from unauthorized access, use, disclosure, or destruction.

Despite our security measures, no system is completely immune to threats. We maintain incident response procedures and will notify you promptly of any security breaches that may affect your information, as required by law.

We retain your information for different periods depending on the type of data and legal requirements. Financial records must be maintained longer than general account information due to regulatory obligations.

After retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. You may request early deletion of certain information, subject to legal and regulatory constraints.

While we primarily store data within Canada, some information may be processed by service providers in other countries with adequate privacy protections. We ensure appropriate safeguards are in place for any international transfers.

When data is transferred outside Canada, we implement additional protection measures including contractual privacy clauses, certification requirements, and ongoing monitoring of foreign privacy laws that may affect your information.

You have the right to know about international transfers affecting your data and can contact us for specific details about where your information is processed and the protections in place.

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our services are used. You can control cookie settings through your browser preferences.

Types of cookies we use include essential cookies for platform functionality, performance cookies for analytics, and preference cookies to remember your settings. We do not use cookies for targeted advertising or share cookie data with advertising networks.

Third-party analytics providers may also set cookies to help us understand website usage patterns. These providers are bound by strict data processing agreements and cannot use your information for their own purposes.

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through email notifications and prominent notices on our platform.

Minor updates that don't materially affect your privacy rights may be posted directly to this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.